【職責(zé)內(nèi)容】 職責(zé)說明 1、在公司經(jīng)營戰(zhàn)略指導(dǎo)下,進(jìn)行市場調(diào)查和反饋,確立和 調(diào)整公司定位與發(fā)展方向 2、與合作上建立良好的業(yè)務(wù)合作關(guān)系,發(fā)展與培養(yǎng)合作關(guān) 系,開展運(yùn)營項(xiàng)目的推廣工作; 3、合理配置資源,進(jìn)行有效的團(tuán)隊(duì)績效管理,保證計(jì)劃的有效執(zhí)行; 4、能夠組織和支持各地市場主管按公司方案完成開發(fā)和扶持任務(wù)。 職位要求 1、年齡28-50歲,8年以上美容行業(yè)運(yùn)營工作經(jīng)驗(yàn); 2、有企業(yè)管理及人事行政工作經(jīng)驗(yàn),具有出色的計(jì)劃、協(xié)調(diào)和實(shí)施能力,優(yōu)秀的溝通表達(dá)能力、決策能力以 及復(fù)雜問題處理能力; 3、精通營銷策劃,具有專業(yè)的美容養(yǎng)生知識(shí) 4、對工作有激情并富有創(chuàng)新意識(shí),能承受較大的工作壓力 2，業(yè)務(wù)職責(zé)  (1)負(fù)責(zé)所轄區(qū)域?qū)Ξa(chǎn)品技術(shù)問題的解答，維護(hù)、宣傳公司品牌與形象，傳達(dá)公司的各類政策； (2)協(xié)助代理健全、完善品牌小組成員，更好地推廣公司品牌； (3)協(xié)助所轄區(qū)域代理商的終端會(huì)、沙龍會(huì)、招商會(huì)等會(huì)議實(shí)施； (4)收集代表性顧客案例、代理商、加盟店，并及時(shí)提報(bào)至上級領(lǐng)導(dǎo)； (5)協(xié)助代理商、加盟店做好開業(yè)前的籌備、宣傳及駐店扶持等工作； (6)負(fù)責(zé)所轄區(qū)域內(nèi)各種促銷活動(dòng)的推廣和執(zhí)行，及時(shí)匯總市場動(dòng)態(tài)信息，并提報(bào)至上級領(lǐng)導(dǎo)。 3，市場管理 (1)收集、整理市場對公司的建議和投訴，協(xié)助跟進(jìn)、解決投訴事宜； (2)協(xié)助開展新代理商、加盟店的前期維護(hù)，及對重要代理商、加盟店長期緊密的客情關(guān)懷工作； (3)負(fù)責(zé)所轄區(qū)域的代理商、加盟店的管理工作，對客戶檔案進(jìn)行總結(jié)分析、信用評級等工作； (4)負(fù)責(zé)將公司目標(biāo)任務(wù)分解，向區(qū)域代理商、加盟店傳達(dá)公司的各項(xiàng)運(yùn)營事件，承擔(dān)公司下達(dá)的所轄區(qū)域業(yè)績?nèi)蝿?wù)責(zé)任； (5)監(jiān)督所轄區(qū)域代理商、加盟店對我司品牌的推崇度及回款、出貨、竄貨等情況； (6)積極配合公司的會(huì)議活動(dòng)安排，做好邀約通知等。 4，團(tuán)隊(duì)管理  負(fù)責(zé)所轄區(qū)域銷售團(tuán)隊(duì)美導(dǎo)工作的落實(shí)、管理和考核等工作，帶領(lǐng)團(tuán)隊(duì)完成任務(wù)。 需有同等崗位經(jīng)驗(yàn)。提成獎(jiǎng)金另算哈 職位標(biāo)簽 分紅，年終獎(jiǎng)，公積金，旅游，購買商業(yè)險(xiǎn)，節(jié)假日福利，社保，帶薪年假，公司產(chǎn)品福利，崗前培訓(xùn)

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travelers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton, and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. The Director of Operations is responsible for the effective operational management of the hotel in order for Head of Departments to achieve and exceed their revenue and guest satisfaction targets. What will I be doing? As the Director of Operations, you will be responsible for performing the following tasks to the highest standards: Work in conjunction with the General Manager / Area General Manager to actively manage key property issues (including capital projects; customer service; refurbishment). Assist the development of meaningful, achievable hotel budgets and other short-term and long-term hotel strategic goals. Provide effective leadership to the hotel management team and team members to ensure targets are met and exceeded. Respond to audits that are completed by the company to ensure continual improvement is achieved. Plan, direct and coordinate the service delivery of all operational departments to meet and exceed guest expectations. Comply and exceed hotel and company service standards. Ensure that costs are controlled throughout the operational departments and the results are analyzed regularly to highlight problem areas and take appropriate action. Manage and develop the Head of Departments (HODs) to ensure career progression and effective succession planning within the hotel and company. Seek and respond to guest feedback to achieve positive outcomes and high levels of customer satisfaction. Hold regular briefings and communication meetings with the HOD team. #LI-VG2 Qualifications - External What are we looking for? A Director of Operations serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you must possess the following qualifications, attitude, behaviors, skills, and values that follow: A degree or diploma in Hotel Management or equivalent Strong commercial acumen, preferably with experience in Food & Beverage or Rooms Management Experience in managing budgets, revenue proposals and forecasting results In-depth knowledge of the hotel / leisure / service sector Strong leadership skills to effectively manage and motivate the team to achieve high level performance and exceed targets Accountable and resilient Able to work under pressure It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Knowledgeable of hotel property management systems Previous experience in the same or similar role What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. ?Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. ?And, our amazing Team Members are at the heart of it all!